Frequently Asked Questions
Find answers to common questions about Stockovaa's features, setup, and services
Account & Setup
Choose a plan that fits your business needs and complete the signup process. Your account will be created automatically, and your login details will be sent to your email.
Once you log in, you can start setting up your business from General Settings, including store details, currency, taxes, and system preferences.
Yes. You can update store information, invoice settings, tax rules, staff roles, and system preferences at any time from the Settings section.
Products & Inventory
Yes. You can add products manually or import them using CSV files. Downloadable templates are provided to ensure accurate uploads.
You can download the CSV import template directly from the Products section before importing your data.
Stockovaa is cloud-based. Every sale, purchase, return, or stock adjustment is synchronized instantly across all stores and visible on the admin dashboard.
Yes. You can record batch numbers, expiry dates, IMEI numbers, or serial numbers when adding products for accurate tracking.
Sales, Returns & Purchases
Yes. Sales returns can be recorded, and inventory levels are automatically updated.
Once a purchase is received and confirmed, inventory quantities increase automatically.
Yes. You can generate quotations and convert them into sales when approved by the customer.
Invoicing & Receipts
Yes. You can customize invoices and receipts with your logo, business details, tax settings, formats, and additional fields.
Reports & Accounting
Your dashboard provides real-time insights into sales, profit, expenses, and inventory. Detailed reports are available in the Reports section.
Stockovaa provides profit & loss reports, balance sheets, account statements, sales summaries, inventory valuation, expense reports, and money transfer records.
Yes. Reports can be exported in PDF, Excel, or CSV formats for easy sharing.
Expenses, Discounts & Gift Cards
Yes. Expenses can be recorded, categorized, and tracked to understand their impact on profitability.
Yes. You can create and manage coupons, discounts, and gift cards within the system.
HR & Payroll
Yes. Stockovaa includes HR features such as departments, employee records, attendance tracking, and role-based access.
Yes. Payroll management is included, allowing salary calculations, deductions, and payroll records.
Manufacturing & Advanced Features
Yes. Stockovaa supports manufacturing workflows, including raw material usage, production tracking, and finished goods inventory updates.
AI profit projection analyzes historical data to help forecast profitability and support better business decisions.
Multi-Store & Business Types
Yes. Multiple stores or warehouses can be managed from a single centralized dashboard.
Yes. Stockovaa supports product-based, service-based, and hybrid businesses.
Subscription & Billing
Yes. Our Free plan is forever-free with no time limit and no credit card required. Upgrade anytime to unlock advanced features.
Yes. You can upgrade at any time and only pay the difference. Remaining days on your current plan are preserved.
Downgrades are only available after your current subscription expires.
Yes. You can renew your subscription directly from your account dashboard.
Data Security & Reliability
Your data is protected using industry-standard security practices and stored on secure servers with daily and weekly backups.
Internet Requirement
No. Stockovaa does not support offline sales. This ensures accurate real-time inventory synchronization and prevents stock inconsistencies across multiple locations.
Important NoticeStockovaa requires an active internet connection to ensure real-time synchronization across all stores and warehouses. This prevents inventory discrepancies and ensures all locations have accurate, up-to-date stock information at all times.
Still Have Questions?
Our support team is here to help you succeed. Reach out anytime for personalized assistance.