Take a sale at the till

• Sale, then Point of sale.
• Scan the item, or type into the box marked Scan/Search product by name/code/IMEI. A scanner works anywhere on this screen.
• Adjust quantities in the cart if you need to.
• Choose the customer if it is not a walk in. Without one the sale is recorded against Walk-in customer.
• Press the payment button that matches how they are paying.
• In the Take payment dialog, set the amount, then press Complete.
• On the Sale complete dialog, print the receipt, then press Next customer.

The bottom bar carries Card, Cash, Transfer, POS, Credit Sale and Multiple, plus a More menu holding Gift Card, Deposit, Paystack, Flutterwave, Monnify, Stripe and Points. Which of these appear is set under Settings, then POS settings, so a shop that never takes cheques does not show one.

• Multiple opens the same dialog with more than one row, for a customer paying part cash and part card.
• Credit Sale records the sale with nothing paid, and the balance stays on the customer account.
• Every payment button is disabled until the cart has at least one line.

In the dialog, Still owing, Tendered and Change due update as you type. A cash row also asks for Cash received and gives you quick tender buttons plus Exact.

The completion dialog offers Print receipt, which uses the 58 mm or 80 mm layout your shop has set as default, and Print A4 invoice for a customer who needs the full document. Alt and L reprints the last receipt.

Which layout prints is decided by your invoice template, under Settings, then Invoice settings, and by which one is marked In use.

The completion dialog tells you exactly where a sale stands, in one line.

• Sent to the server and recorded. Nothing to do.
• Saved on this till and waiting to send. It goes as soon as the connection is back, and refreshing the page will not lose it.
• The server would not accept this sale. It is saved on the till and nothing has been lost, and a supervisor needs to look at it from the queue panel.

If a held sale reports that the server did not confirm it, the till has held it rather than risk sending it twice. Check whether it is already on the system, then release it from the queue.

These are the only keyboard shortcuts in Stockovaa, and they work on the till screen only.

Nothing is bound to Ctrl or Command. F5, F11 and F12 are deliberately left alone because the browser owns them.

Sale, then Add sale raises the same invoice on a form. It asks for a Customer, a Warehouse and a Biller, then products, then the payment block. Press Save sale.

Leave the Reference blank and one is generated for you. A sale saved as a draft is finished on the till, which is why Edit on a draft opens Point of Sale rather than the form.