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Put your dashboard on your own domain

Point a domain you own at Stockovaa with one DNS record, and check the two statuses that tell you whether it worked.

5 min readUpdated

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Custom domain is a plan feature. If your sidebar does not show it, your plan does not carry it: open Billing and Subscription, then Change plan, and the screen names the plan that includes it. The pricing page compares all four plans.
  • You need to be the account owner. This screen is closed to everyone else.
  • You need a domain you already own, and access to its DNS settings at whoever you bought it from.
  • Your Stockovaa address does not go away. The screen says so under Your Stockovaa address: that one never changes and never needs setting up.
  • Open Settings, then Custom domain.
  • Type the address you want under Your domain, for example shop.yourbrand.com.
  • Press Add domain.

The screen then shows a section called The record to add, holding one DNS record with a Type, a Name and a Value, and a Copy button beside it. Use the @ shown in the Name field for your main domain, or the subdomain on its own for something like shop.

The record is generated for your account, so read it off the screen rather than from anywhere else. If it says the record cannot be shown for your account yet, that is not a mistake on your part. Contact us and we will set it up with you.

Add that one record at your domain provider. Stockovaa checks for it on its own, and Check now on the domain row asks it to look again straight away.

Two statuses tell you where you are. The domain is Waiting for DNS, Checking, Live or Not working. The certificate is separately No certificate yet, Certificate being issued, Certificate valid or Certificate could not be issued.

  • The message says the record cannot be seen yet pointing at the right address. That is normal at first. DNS changes take a few hours to spread, and sometimes longer.
  • Check you added the record to the right domain, and that you did not leave a trailing dot or the full domain in the Name field when the screen asked for @.
  • An old record pointing somewhere else on the same name will win. Remove it.
  • The certificate is issued after the domain resolves, not before. A Live domain with no certificate yet usually just needs a few more minutes.

Remove takes a domain out again. The confirmation is titled Remove this domain and the button reads Remove domain.

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